Re: Call Drops of Dial-Up Internet Users

On Wed, Jun 24, 2009 at 1:15 PM, Ashok T. Jaisinghani <ashokjai@sancharnet.in> wrote:

Call Drops of Dial-Up Internet Users

 

    The cost of Call Drops for mobile phones is just nothing as compared with the huge cost that the Dial-Up internet connection users pay for the inefficient services of the Sancharnet of BSNL, which is in the Public Sector.

 

    Many times every day, I get my computer connected to the Internet Telephone No. 172233 of BSNL, but do not succeed in getting the connection to its internet computer. I have to pay for every connection made to the Internet Telephone No. 172233, even when I fail to get the connection to the internet computer of BSNL. I can lose between Rs. 5 to Rs. 10 every day for the failed attempts to connect to the internet. Not only do I lose money, but I am also forced to waste between 2 to 3 hours every day just for trying to connect to the internet. Why should persons like me be forced to lose money when they cannot send and receive mail or surf the internet?

 

    Through the BSNL, the Government of India is involved in a massive fraud to cheat the subscribers of Sancharnet. Crores of school and college students, besides other persons, collectively lose huge amounts of money due to their failed attempts to connect to the internet. There is also a massive waste of time. Can the parents of any school or college student, or any unemployed young person, afford to lose about Rs. 2000 to Rs. 4000 every year on the failed attempts to connect to the internet? Most of them don't even know how they are being cheated when they get inflated telephone bills from the BSNL.

   

    This massive fraud can involve more than Rs. 10,000 crore every year, which is the total amount probably lost by a few crore subscribers of Sancharnet. Is there anyone who can take up this issue through the RTI Act to find out how much amount is involved in this massive fraud of the Government? 

 

    The BSNL is deliberately making us pay even when there is a denial of service. It is no use in making complaints to the BSNL. The Internet Centers of BSNL are themselves using extremely slow computers which belong to the last century, as their computers are more than 10 years old. For the Sancharnet of the BSNL, the 21st century shall never come. There is a massive conspiracy against the majority of Indians, which is compelling the common people of India to always remain helpless and backward.

 

    Sometimes I am not able to connect to the internet for one or two days, and so I cannot send and receive any email for one or two days. India is still in the Bullock-Cart Age as far as the working of BSNL's Sancharnet is concerned. We can only curse BSNL and Sancharnet for the time wasted and money lost on Call Drops due to the many failed attempts to connect to the internet.

 

    I could not send this letter to you by email yesterday, even though I tried for a number of times.

 

      Ashok  T.  Jaisinghani.
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